Frequently Asked Questions
Frequently Asked Questions
Everything you need to know before getting your quotes.
🏡 How roofquotes.com Works
What is roofquotes.com and how does it work?
How do you get quotes without sharing my information with roofers?
We only share your roof details, not your personal contact info.
Roofers submit their quotes to us, and your Roof Advisor reviews them with you. They never call, text, or show up uninvited.
Do the roofers contact me directly?
What information do I need to provide to get started?
How long does it take to receive my quotes?
Who creates the roof measurement and scope of work?
Do I need someone to come to my house first?
Not for most projects.
In-person visits are only needed if:
- there’s major interior leaking
- decking or structural damage is suspected
- you specifically request an on-site walk-through
Is this service really free for homeowners?
Why do you recommend a quick call with a Roof Advisor?
Can I use roofquotes.com even if I'm just researching prices?
💰 Pricing, Savings & Transparency
How does roofquotes.com help me save money on my new roof?
Two big ways:
- No salesperson = no 20% commission baked into the quote.
- Real competition between vetted roofers forces prices to stay honest.
Most homeowners save 15–25%.
Do roofers raise their prices to cover fees?
What’s included in each quote I receive?
Every quote is apples-to-apples and includes:
- materials
- labor
- tear-off
- underlayment
- ventilation
- flashing
- warranties
- cleanup
- disposal
- project timeline
You see everything—no mystery pricing.
Will my final price change after I choose a roofer?
Only if hidden damage is found (like rotten decking).
To protect you, every contract includes pre-set pricing for these items so no one can charge you an outrageous amount.
What if hidden damage is found during installation?
It happens on about 1 in 10 jobs.
Every contract has transparent, pre-approved pricing for things like decking replacement.
You’re never surprised, and never upsold.
Do you provide line-item breakdowns of each quote?
Why do roofing prices vary so much between companies?
Because each roofer has different:
- overhead
- labor costs
- material suppliers
- sales commission structures
- insurance
- workload
Our process standardizes the scope so you’re comparing real value, not guesswork.
Can you review a quote I already received?
Yes — we offer a free quote review for any homeowner.
Upload it, and we’ll tell you if it’s fair, overpriced, missing items, or if we can beat it.
How accurate are the quotes from roofquotes.com?
Very accurate.
Since they’re based on a detailed roof measurement and standardized scope, the quotes come in within a few percent of the final price.
What payment methods do you accept?
Most homeowners pay through our escrow service using:
- bank transfer (ACH)
- credit/debit card
- financing (when available)
🛡️ Roofers, Vetting & Trust
How do you choose which roofers can join your network?
Every roofer must pass our thorough vetting process, which looks at key factors like qualifications, reliability, and overall performance.
- proper credentials and insurance
- financial and operational stability
- quality of past work
- reputation with homeowners
- commitment to fair, transparent pricing
Only trusted, high-quality companies are approved.
Which roofing companies do you work with?
Why don’t you publicly list your roofing partners?
For two reasons:
- To protect your privacy. Listing them invites roofers to contact homeowners directly.
- To keep the competition fair. Roofers submit their best prices only when they don’t know who they’re competing against.
Can I request quotes from a specific roofer?
Do the roofers guarantee their workmanship?
Are your roofers licensed and insured?
Do you remove roofers if they get complaints?
How do you ensure the quotes are apples-to-apples?
Every roofer quotes the exact same scope of work created by us.
No one can sneak in cheaper materials or leave out important items.
What if I have a problem with a roofer during or after installation?
Can I meet the roofer before choosing them?
🔨 Installation, Materials & Project Logistics
How long does it take to install a new roof?
Most roofs are completed in 1 day, with larger or complex roofs taking 2–3 days.
What materials do your roofers offer?
Can I upgrade materials after seeing my quotes?
Do you handle gutter or decking replacements?
Do I need to be home during installation?
What happens if weather delays the project?
What warranties are included?
You’ll receive both a workmanship warranty from the roofer and a manufacturer warranty for the shingles/materials.
🔐 Escrow Payment & Million-Dollar Guarantee
What is the roofquotes.com Escrow Payment?
It’s a secure way to pay for your roof where funds are held safely until the job is completed and you approve the work.
How does escrow protect me from bad contractors?
Contractors don’t get paid upfront.
Your money stays protected until:
- the project is done
- you verify the work
- you approve the release of funds
This stops shortcuts, surprises, and disappearing contractors.
When is the roofer paid?
What is the Million-Dollar Guarantee?
It’s our strongest protection.
If a vetted roofer ever causes major damage or fails to complete the job, we guarantee up to $1,000,000 to make it right.
What happens if something goes wrong with my project?
Tell your Roof Advisor immediately.
We step in, investigate, and resolve issues through:
- the roofer’s warranty
- our escrow protection
- our Million-Dollar Guarantee (when applicable)
You’re never left on your own.